A continuous dialogue with our customers is the first ingredient for a successful business.
We think it is vital to talk with our customers rather than to them. Their stories show us the right direction for the constant improvement of our products and services. In order to succeed in this task, we need to be where they are, to be physically close to them.
For this reason, we are constantly working to improve all customer touch points.
Thanks to the Prima Industrie Group network we are present in more than 80 countries with our Technology Centers, a fully operative local branch, a distributor or a group of service people dedicated to the customers’ needs.
Furthermore, we have 476 direct service engineers across the globe, supported by a widespread network of specialized distributors and agents.