We believe in long-term partnerships, and the key product we deliver to our customer is not just the machines and applications, but the manufacturing capacity that our customer can achieve with our products and technology. The heart of Prima Additive service is the common goal we share with our customer: supporting, training, operating, protecting your output to guarantee performance. Our Service covers the entire life cycle of the system and technology and contributes to reach one goal: maximise the added-value and the profit for you, our customer.

Application support

Full support at the new Prima Additive Application and Innovation center

Design support

Supporting and training you in your design for additive journey

Remote care

Remote analysis of machine performances

Field service

Prima Additive's global service network


Training programs and updates